Privacy Policy Questions Answered
No. We do not sell or lease your name, email, phone number, account history or gameplay data to marketers, advertisers or data brokers. We share only the minimum information necessary with payment processors and fraud-detection partners to operate your account securely.
We retain transaction records (DANA, OVO, GoPay, QRIS deposits and bank withdrawals) for the lifetime of your account plus 7 years after closure for regulatory compliance. You can request a full download of your transaction history via the Account Settings panel.
Yes. Email our privacy team or open Live Chat and request a data-access report. We'll provide a copy of your name, email, phone, registered payment methods, login history, and gameplay activity within 30 days of your verified request.
We deactivate your login immediately and encrypt your stored data. Your transaction history and identity verification remain for 7 years as required by local law, then are securely deleted. You cannot recover a closed account.
Your payment details are encrypted end-to-end and never stored in plain text on our servers. We use tokenization so we never see your full card or e-wallet number; only an encrypted reference is kept in your account for repeat withdrawals.
Yes, we use session cookies to keep you logged in and analytical cookies to track your preferences and gameplay. You can disable non-essential cookies in your browser settings at any time without losing core account functionality like deposits and withdrawals.
We monitor accounts 24/7 for suspicious activity. If we detect unauthorized access, we lock your account, notify you via email, and guide you through account recovery. In a confirmed data breach, we notify all affected users and cooperate with local authorities where required.
